Customer Engagement

Bidgely's disaggregation technology empowers utilities to deliver transparent bills and effective energy-saving tips, boosting customer engagement and satisfaction. CSRs gain detailed customer insights for quicker, more efficient query resolution.

CX Smart Alerts

Customizable email alerts for critical bill information, personalized recommendations, and program objectives.

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CX Web Portal

Appliance-level energy insights across use cases for energy efficiency and customer satisfaction delivered on a mobile-optimized web app.

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Energy Assistant (Gen-AI)

Instant answers, insights, and recommendations on home energy use, designed to improve CSAT, reduce customer calls, and boost utility program enrollment.

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CSR Console

An AI-powered Call Center solution empowering CSRs to quickly resolve bill related queries with accurate data insights on consumers.

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CSR Console

An AI-powered Call Center solution empowering CSRs to quickly resolve bill related queries with accurate data insights on consumers.

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KPI Dashboards

Suite of tools for monitoring and analyzing various aspects of user engagement and performance across all CX products.

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CX Widgets

Dynamic components that can be embedded in your website or mobile app to offer personalized insights and recommendations and enhance customer experiences.

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