Back

Customer Engagement

Bidgely's disaggregation technology empowers utilities to deliver transparent bills and effective energy-saving tips, boosting customer engagement and satisfaction. CSRs gain detailed customer insights for quicker, more efficient query resolution.
CX Smart Alerts
Customizable email alerts for critical bill information, personalized recommendations, and program objectives.
Learn more
CX Web Portal
Appliance-level energy insights across use cases for energy efficiency and customer satisfaction delivered on a mobile-optimized web app.
Learn more
CSR Console
An AI-powered Call Center solution empowering CSRs to quickly resolve bill related queries with accurate data insights on consumers.
View demo in desktop mode
KPI Dashboards
Suite of tools for monitoring and analyzing various aspects of user engagement and performance across all CX products.
Learn more
CX Widgets
Dynamic components that can be embedded in your website or mobile app to offer personalized insights and recommendations and enhance customer experiences.
Learn more
©, Bidgely Inc.